Frequently Asked Questions

Everything you need to know before your visit.

Booking & Appointments

You can book online through our Book page, call us at (212) 555-0147, or visit us in person. We recommend booking at least one week in advance for weekends and popular services like lash extensions.

Services & Pricing

A gel manicure typically lasts 2–3 weeks without chipping. Longevity depends on your daily activities, nail growth, and aftercare. We recommend cuticle oil daily to extend wear.

Policies

We require at least 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may be charged 50% of the service fee. We understand emergencies happen — please call us as soon as possible.

Aftercare

Avoid water, steam, and oil-based products for the first 24 hours. Cleanse gently with a lash-safe cleanser, brush daily, and avoid rubbing your eyes. Sleep on your back when possible to extend retention.

First Visit

Arrive a few minutes early to fill out a brief consultation form. Your technician will discuss your goals, assess your nails or skin, and recommend the best service for you. Relax and enjoy!

Still have questions?

We're happy to help. Reach out and we'll get back to you promptly.